Keep it running
Fast, secure hosting with an SSL certificate where supported, watched around the clock by 24/7 uptime monitoring and alerts.
Website Care Plan Packages
Your website, looked after. Fast, secure, and working every day.
- 24/7Uptime monitoring and alerts
- DailyCloud backups, with retention
- WeeklySecurity scanning
- MonthlyWordPress, theme and plugin updates, plus a performance and Google Analytics report
What you get
Everything your website needs, handled every month
Two care plans, one job: keep your site fast, secure and working so you can get on with running your business.
Keep it protected
Daily cloud backups with retention and weekly security scanning, plus extra security hardening on Protect + Support where applicable.
Keep it current
Monthly WordPress, theme and plugin updates applied safely, regular contact form checks and a monthly performance and Google Analytics report.
Peace of mind
Websites are not a “set and forget” part of your business.
Ongoing website care is essential for security, and it helps with SEO
Ongoing website care is crucial for every website but most business owners don’t have the time or technical skills to do the job properly. We can take care of this for you.
As technology advances, your website needs to stay up to date. Just as you service your car or update your phone, a website needs core updates to ensure it is running at optimum capacity.
If your website and core software are not kept up to date, you run the risk of security threats.
Backdoors
Hackers and viruses find the holes in the code (called backdoors) and infect your website with malware and viruses.
Stolen data
They can steal your personal information and customer data.
Real damage
They can do a lot of damage. Keeping your site up to date closes the gaps they rely on.
What is included
A closer look at your care plan
Hosting, uptime and backups
The foundation: a fast, secure home for your site, with a safety net underneath it.
- High-speed secure hosting
- SSL certificate (where supported)
- 24/7 uptime monitoring and alerts
- Daily cloud backups (with retention)
Security and updates
Gaps in out-of-date code are what attackers look for. We keep yours closed.
- Weekly security scanning
- Monthly WordPress, theme and plugin updates (applied safely)
- Premium plugin licence renewals (listed plugins only)
- Additional security hardening (where applicable) Protect + Support
Reporting and support
Know it is working, and know who to ask when you need a hand.
- Regular contact form checks
- Monthly performance and Google Analytics report
- Support desk access
- Priority response times (see Terms) Protect + Support
- Included content help: up to 30 minutes per month Protect + Support
Which plan fits?
Perfect for every kind of website
Brochure and service sites
Tier 1: Essential Care
Reliable hosting, updates and monitoring for service businesses and brochure websites.
$199per month
Get it nowE-commerce and larger sites
Tier 2: Protect + Support
Faster response, stronger protection and small monthly changes, on top of everything in Essential Care.
$259per month
Get it nowNeed a new website first?
Website design
Start with a site built to be looked after, then add a care plan once it is live.
See what we build
Website design
Care plans
Two plans. Pick the one that fits your site.
Both plans are billed monthly. Protect + Support includes everything in Essential Care, plus faster response, extra security hardening and a small monthly allowance of content updates.
| What’s includedEverything you get with each plan, side by side.Included in plan | Tier 1: Essential CareBest for: brochure websites and service businesses that need reliable hosting, updates, and monitoring. | Tier 2: Protect + SupportBest for: sites that need faster response, stronger protection, and small monthly changes. E-commerce and larger sites. |
|---|---|---|
| High-speed secure hosting | Included | Included |
| SSL certificate (where supported) | Included | Included |
| Daily cloud backups (with retention) | Included | Included |
| 24/7 uptime monitoring and alerts | Included | Included |
| Weekly security scanning | Included | Included |
| Monthly WordPress, theme, and plugin updates (applied safely) | Included | Included |
| Regular contact form checks | Included | Included |
| Monthly performance and Google Analytics report | Included | Included |
| Support desk access | Included | Included |
| Premium plugin licence renewals (listed plugins only) | Included | Included |
| Protect + Support adds | ||
| Priority response times (see Terms) | Not included | Included |
| Additional security hardening (where applicable) | Not included | Included |
| Minor content updates included under a fair use allowance | Not included | Included |
| Included content help: up to 30 minutes per month | Not included | Included |
| Choose your plan | $199per monthGet it now | $259per monthGet it now |
Tier 1: Essential Care
Best for: brochure websites and service businesses that need reliable hosting, updates, and monitoring.- High-speed secure hosting
- SSL certificate (where supported)
- Daily cloud backups (with retention)
- 24/7 uptime monitoring and alerts
- Weekly security scanning
- Monthly WordPress, theme, and plugin updates (applied safely)
- Regular contact form checks
- Monthly performance and Google Analytics report
- Support desk access
- Premium plugin licence renewals (listed plugins only)
Tier 2: Protect + Support
Best for: sites that need faster response, stronger protection, and small monthly changes. E-commerce and larger sites.Includes everything in Essential, plus:
- Priority response times (see Terms)
- Additional security hardening (where applicable)
- Minor content updates included under a fair use allowance
- Included content help: up to 30 minutes per month
Important note All prices include GST. There are no rollovers for content updates. Read the care plan terms and conditions (PDF)
How it works
From first call to a looked-after website
Apply
Request a Care Plan review and tell us about your website.
We recommend a tier
We recommend the right plan for your site. Existing websites need to meet a few criteria, and we will chat it through with you.
Care begins
Hosting, backups, uptime monitoring and security scanning run in the background, every day.
Updates and reporting
Monthly updates are applied safely and you get a performance and Google Analytics report.
FAQ
Questions from Bowral businesses
We are based in the Southern Highlands. Website design in Bowral Book a call
Still have a question?
Talk to us. We’ll answer your questions and tell you honestly if we’re the right fit.
Book a CallDo your care plans include site security measures?
Yes, we include top-notch site security measures in our care plans.
I already have a website. Can you look after it for me?
There are a few criteria that must be met. However, we can chat about that to see if we can help you.
Does this mean my website will never go down or be hacked?
We’d love to promise that, but in the real world, things can go south. What we can promise is that we’ll do everything in our power to prevent it. If it does happen, we’ll be on the case faster than you can say “website downtime”.
What is the difference between the two plans?
Protect + Support includes everything in Essential Care, plus priority response times, additional security hardening where applicable, minor content updates under a fair use allowance and up to 30 minutes of content help per month.
Do prices include GST?
Yes, all prices include GST. There are no rollovers for content updates.
Get started
Ready for a reliable site and fewer surprises?
Request a Care Plan review and we will recommend the right tier for your website.
Need a new website first? See website design